The chapters in ‘Critical Thoughts From A Government Mindset’ have been grouped into three categories: (1) strategic management; (2) e-government development and practices; and (3) identity management. In the first section, the book covers ‘Corporate Government Strategy Development’, and ‘Customer Relationship Management’. In the second section, the topics covered are: ‘e-government strategies in UAE’, ‘e-government strategies in Arab countries’, and, finally, ‘e-voting in UAE FNC Elections’, a case study of the e-voting systems deployed in the Federal National Council elections in the United Arab Emirates (UAE).
The third section examines: identity and mobility in a digital world; data ownership; and triggering smart identity card readers’ supply chain’. This explores card reader adoption opportunities in both public and private sectors and attempts to outline the plans of the government of the United Arab Emirates to disseminate card readers and promote their adoption in the government and various industries in the country.